Guide · 4 min read
Questions to ask a cleaning provider before you sign
Published by Puresite Clinical Cleaning ·
Print this and work through it in the site meeting. The answers tell you far more than a quote sheet does.
About the method
- Will we get a written, room-by-room scope?
- How do you separate equipment between clinical, public and bathroom areas?
- What order do you clean rooms in, and why?
- How do you make sure disinfectant contact times are met?
- How is our touchpoint list built and reviewed?
About the people
- Who will be on site, and will it be the same team each visit?
- How are relief cleaners briefed on our facility?
- Who supervises quality, and how often do they attend?
- How are staff trained for healthcare environments specifically?
About accountability
- Who is our named contact?
- How do we report an issue, and what is the response time?
- How are changes to scope handled and priced?
- What happens over public holidays and clinic closures?
- What are the notice terms if it is not working?